.support-module__a4J_va__container{background-color:var(--bg-secondary);flex-direction:column;width:100%;height:calc(100vh - 128px);display:flex}.support-module__a4J_va__header{border-bottom:1px solid var(--border-color);background-color:#fff;align-items:center;gap:16px;padding:16px;display:flex}.support-module__a4J_va__backButton{background-color:var(--bg-secondary);color:var(--text-dark);border-radius:var(--radius-full);width:38px;height:38px;transition:all var(--transition-fast);border:1px solid var(--border-color);justify-content:center;align-items:center;font-size:1.15rem;display:flex}.support-module__a4J_va__backButton:hover{background-color:var(--primary-light);color:var(--primary)}.support-module__a4J_va__headerInfo{flex-direction:column;display:flex}.support-module__a4J_va__title{color:var(--text-dark);font-size:1.1rem;font-weight:800}.support-module__a4J_va__statusRow{align-items:center;gap:5px;margin-top:2px;display:flex}.support-module__a4J_va__onlineDot{color:var(--success);font-size:.6rem;animation:1.5s infinite alternate support-module__a4J_va__flash}@keyframes support-module__a4J_va__flash{0%{opacity:.4}to{opacity:1}}.support-module__a4J_va__statusText{color:var(--text-muted);font-size:.68rem;font-weight:600}.support-module__a4J_va__feed{flex-direction:column;flex:1;gap:16px;padding:20px 16px;display:flex;overflow-y:auto}.support-module__a4J_va__msgWrapper{align-items:flex-end;gap:10px;max-width:85%;display:flex}.support-module__a4J_va__msgSupport{align-self:flex-start}.support-module__a4J_va__msgUser{flex-direction:row-reverse;align-self:flex-end}.support-module__a4J_va__chatAvatar{border-radius:var(--radius-full);background-color:var(--primary);color:#fff;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:.8rem;font-weight:800;display:flex}.support-module__a4J_va__msgBubble{border-radius:var(--radius-md);box-shadow:var(--shadow-sm);padding:12px 16px;position:relative}.support-module__a4J_va__msgSupport .support-module__a4J_va__msgBubble{border:1px solid var(--border-color);background-color:#fff;border-bottom-left-radius:4px}.support-module__a4J_va__msgUser .support-module__a4J_va__msgBubble{background-color:var(--accent);color:#fff;border-bottom-right-radius:4px}.support-module__a4J_va__msgText{word-break:break-word;font-size:.85rem;font-weight:500;line-height:1.4}.support-module__a4J_va__msgMeta{opacity:.7;justify-content:flex-end;align-items:center;gap:4px;margin-top:4px;font-size:.65rem;display:flex}.support-module__a4J_va__readCheck{color:var(--accent-light);font-size:.8rem}.support-module__a4J_va__typingBubble{align-items:center;gap:4px;padding:12px 18px;display:flex}.support-module__a4J_va__typingDot{border-radius:var(--radius-full);background-color:var(--text-light);width:6px;height:6px;animation:1.2s ease-in-out infinite support-module__a4J_va__typing}.support-module__a4J_va__typingDot:nth-child(2){animation-delay:.2s}.support-module__a4J_va__typingDot:nth-child(3){animation-delay:.4s}@keyframes support-module__a4J_va__typing{0%,to{transform:translateY(0)}50%{transform:translateY(-4px)}}.support-module__a4J_va__quickReplies{border-top:1px solid var(--border-color);white-space:nowrap;background-color:#fff;gap:8px;padding:10px 16px;display:flex;overflow-x:auto}.support-module__a4J_va__quickReplies::-webkit-scrollbar{display:none}.support-module__a4J_va__quickReplyBtn{background-color:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-full);color:var(--text-dark);transition:all var(--transition-fast);padding:8px 14px;font-size:.75rem;font-weight:600}.support-module__a4J_va__quickReplyBtn:hover{background-color:var(--primary-light);border-color:var(--primary);color:var(--primary)}.support-module__a4J_va__inputFooter{border-top:1px solid var(--border-color);background-color:#fff;padding:12px 16px}.support-module__a4J_va__inputRow{background-color:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-md);align-items:center;padding:6px 6px 6px 14px;display:flex}.support-module__a4J_va__chatInput{color:var(--text-dark);background:0 0;border:none;flex:1;font-size:.88rem;font-weight:500}.support-module__a4J_va__chatInput::placeholder{color:var(--text-light)}.support-module__a4J_va__sendBtn{border-radius:var(--radius-md);background-color:var(--accent);color:#fff;width:38px;height:38px;transition:background var(--transition-fast);justify-content:center;align-items:center;font-size:1rem;display:flex}.support-module__a4J_va__sendBtn:hover{background-color:var(--accent-hover)}